Academic Technology Services

Accessing Teams meetings

Teams desktop app vs. Teams browser

You can enter Teams meetings via the desktop app or the browser using your Douglas College credentials. However, we highly recommend that both instructors and students use the Teams desktop app for a smoother experience and access to advanced meeting tools.

If you have an additional Microsoft 365 account (for example, from another institution) or a free Teams account, you may get automatically logged in when using the browser or app. Double-check that you are logged in with your Douglas College credentials before joining Teams meetings.


Teams desktop app

To use the Teams desktop app on your device, you must download the app from the Microsoft website (link). Once downloaded, log into the Teams app using your Douglas College credentials.

Teams meetings via the desktop app will appear in a pop-up with only the Teams meeting tools and functionalities.

screenshot of the teams desktop app

The Teams desktop app will have some additional privileges and affordances that are not available in the browser version:

  • Organizers and co-organizers can create and manage breakout rooms.

  • Chats can be popped out into a new window.

  • Larger gallery view of up to 49 participants


Teams browser

To enter Teams via the browser, navigate to the Douglas College website > Logins > Office 365 and email > Login with Douglas College credentials > Apps > Teams.

Joining Teams meetings via the browser will give you the ability to navigate to other browser tabs easily during your meeting. However, you will not have access to breakout rooms in the browser version.

screenshot of Teams in a chome browser window

Switching between accounts

To check if you are signed into Teams with your Douglas College credentials, click on your avatar in the top right.

screenshot of the teams app highlighting the Microsoft 365 avatar in the top right corner

If it does not say "Douglas College" at the top, click on Douglas College at the bottom or Add another account. Once you are signed in, your Douglas College avatar, name, and email will appear at the top.

image-20260525-212946.png


Joining your Teams meeting

There are three main ways to join Teams meetings: Blackboard via Microsoft Education LTI, Outlook email, and Microsoft 365 calendar. Regardless of the method you choose, you will be joining via a Teams meeting link.


Blackboard: You can join the meeting within Blackboard by selecting Microsoft Education LTI in the Content Market on the Content page, selecting the Join icon to the right of the meeting you wish to join.

Screenshot of upcoming meeting. On the right of the meeting title, you can select 'Join' to enter the meeting.

Joining Teams meetings via your Blackboard course does not guarantee that you are signed into your Microsoft 365 account with your Douglas College credentials. To ensure that you enter your meeting smoothly, log into your Teams account first.


Outlook email: If you are invited to meetings, you will receive an email notification. Join the meeting by clicking the Join the meeting now link in the email.

Join meeting link from an email notification


Calendar: Meetings created in Blackboard will appear in your Microsoft 365 Calendar via the Calendar tool or the Teams desktop app calendar. Select the meeting, then select Join.

screenshot of the Teams meeting in the calendar (via the Teams app)
pop-up of the Teams meeting information from the Calendar with a 'Join' button in the top right

When accessing the Teams link, you will see a pop-up window asking you to either Continue on this browser or Join on the Teams app.

We recommend that you choose “Join on the Teams app”. If you are already logged into the desktop app, you will automatically join the meeting from there.

screenshot of the Teams meeting link prompting to either continue on this brower or join on the teams app. 'Join on the teams app' is the preferred method.