Academic Technology Services

Blackboard Request Forms (CNA login required)

Blackboard Request Forms

​​We always strive to fulfill your request as quickly as possible. Please refer to this list, which outlines the maximum time required to complete your request for various services, depending on the time of year. 

Gradebook & Assessments

​1 week

Base Course (formerly Master)

​1 week

Course Merge

1-​4 weeks

​Creating new organization. Send email to servicedesk@douglascollege.ca

​​1-4 weeks

Integrating a Publisher/Third Party tool​

​TBD after assessment 

Sandbox

​1 week

Posting an institutional announcement

​1-2 weeks

Instructor Request to Add Users (e.g. TA/Interpreters)


1 week

Request Bulk Question Upload Service

2-5 weeks

Request to Add Users (e.g. TA/Interpreters) by users other than course instructor

1-2 weeks